Joseph Isangura
During her address at the Ministry of Health headquarters in Mtumba, Dodoma, Mhagama highlighted the critical role that compassionate language plays in healthcare delivery. Addressing a gathering of ministry officials and healthcare practitioners, Mhagama emphasized that effective communication is a cornerstone of quality medical care.
“Empathetic and respectful communication with patients is not just a courtesy but a fundamental aspect of treatment,” she asserted. “Research shows that positive interactions can improve patient outcomes by up to 30 percent or more.
Therefore, it is imperative that all healthcare workers embrace this approach in their daily practice.” This directive forms part of a broader initiative aimed at refining healthcare services nationwide.
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By focusing on the interpersonal aspects of patient care, the Ministry of Health aims to foster an environment where patients feel valued and supported. The directive also reflects a commitment to upholding high standards of professionalism and empathy within the healthcare sector.
Mhagama’s call to action underscores the belief that communication skills are as vital as clinical skills in delivering effective healthcare. The Ministry plans to implement measures to ensure adherence to these standards and will evaluate the impact of these changes on patient satisfaction and care quality.
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