Hassan Magulumali
The Tanzania Railways Corporation (TRC) has issued an apology to passengers on the Express Modern Urban (EMU) train who experienced a sudden delay during their journey from Dar es Salaam to Dodoma this morning.
The train, which had departed at 2:00 a.m., came to an abrupt stop around 2:20 a.m. between the Pugu and Soga stations, just 20 minutes into its journey.
TAARIFA KWA UMMA pic.twitter.com/hFApNWTnnu
— Tanzania Railways Corporation (@tzrailways) November 3, 2024
In an official statement shared on TRC’s online platforms, the corporation explained that it is taking immediate steps to resolve the issue so that passengers can continue their journey without further delay.
Although the TRC has not specified the cause of the sudden stop, it has assured passengers that an investigation and further measures will be undertaken to improve services and prevent such issues in the future.
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“TRC apologizes to all passengers for the inconvenience and is making every effort to restore services promptly,” the statement read.
The disruption comes as TRC expands its rail services by introducing EMU trains to facilitate travel between major cities, including Dar es Salaam and Dodoma, aiming to reduce travel time and improve passenger safety.
Some passengers on the affected train took to social media to share their experiences, expressing appreciation for TRC’s efforts to inform the public and promptly address the issue.
Many have expressed hope that the corporation will continue enhancing its services to improve efficiency and prevent similar challenges from occurring.
TRC encourages passengers to keep following updates on travel schedules through official communication channels and its social media platforms for real-time information on train services.
