MWE Correspondent
The sun was just beginning to warm the city of Dodoma when crowds started gathering at Chinangali Stadium for the official launch of Public Service Week 2025—a vibrant annual event bringing government services closer to the people.
Opening the week-long exhibition on June 17, 2025, was Hon. George Simbachawene, Tanzania’s Minister of State in the President’s Office for Public Service Management and Good Governance. Speaking with conviction, the minister urged public institutions to fast-track the adoption of digital tools to improve access to services and reduce the time and costs burdening ordinary Tanzanians.
“Let’s use technology not only to serve faster, but also to make the government more transparent and accountable,” said Simbachawene.
Themed “Encourage the use of digital systems to increase access to information and foster accountability”, the exhibition runs until June 23, offering a unique platform for interaction between citizens and state institutions.
Real-Time Services, Real-Time Impact
Beyond exhibitions and brochures, this year’s Public Service Week is more hands-on than ever. Citizens visiting booths can access on-the-spot services, like applying for land titles, national ID cards, and undergoing basic health screenings—all without needing to visit separate government offices.
Simbachawene shared a real example: during his visit to the Ministry of Lands pavilion, he witnessed more than five title deeds being processed and handed over within just two days. “This is how we reduce bureaucracy,” he said.
The Ministry of Foreign Affairs and East African Cooperation is among the key participants, attending alongside its affiliated bodies—the Arusha International Conference Centre (AICC), the Dr. Salim Ahmed Salim International Relations Centre, and APRM-Tanzania (African Peer Review Mechanism). Their pavilions aim to inform the public about Tanzania’s role in international diplomacy, good governance, and regional cooperation.
Government representatives from health, finance, immigration, education, and agriculture are also offering demonstrations of digital portals and systems—many of which are now interconnected to simplify verification and service delivery.
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For residents of Dodoma and the surrounding areas, this is more than just an annual event. It’s an opportunity to get long-delayed documents, learn how to use online portals, and interact directly with public officers.
A local farmer who had traveled from Bahi shared his relief at finally processing his land documents after years of delays: “I didn’t think it would take less than two hours. Now I can go back to my family with something to show.”
As the exhibition continues throughout the week, Minister Simbachawene made a passionate plea to the public:
“Please come. Don’t miss this opportunity. It’s not just an exhibition—it’s access. Access to rights, to identity, to your land, to your health, and to your future.”
The week is not just a celebration of public service—it’s a demonstration of Tanzania’s growing commitment to digital transformation and people-centered governance.
