Joseph Isangura
The Tanzania Revenue Authority has rolled out a new public training programme designed to help taxpayers and business operators better understand and use the Integrated Domestic Revenue Administration System, a digital platform that now sits at the centre of domestic tax management in the country.
In a notice issued in Dar es Salaam, the authority said the initiative is aimed at making tax administration simpler and more accessible, particularly for traders, companies, and individual taxpayers who are still adjusting to online tax services. Officials noted that as more public services move to digital platforms, taxpayer education remains essential to ensure smooth compliance and reduce avoidable challenges.
The training will be conducted over two days in the city, with the first session scheduled for Tuesday, January 21, 2026, at the Julius Nyerere International Convention Centre. A second session will follow on Wednesday, January 22, 2026, at Milimani City Conference Hall. Both sessions will run in the morning, allowing participants time for practical learning and direct engagement with tax officials.
According to the authority, participants will be taken through the practical use of the system, including how to register as taxpayers, submit returns, make payments, and access other domestic tax services. The sessions will also address common mistakes that often lead to delays or penalties, helping users gain confidence in managing their tax obligations independently.
The Integrated Domestic Revenue Administration System is part of broader efforts to modernise tax administration in Tanzania. By bringing multiple tax functions onto a single platform, the system is intended to improve efficiency, enhance transparency, and strengthen trust between taxpayers and the government. Officials say the move also reduces paperwork and shortens processing times, benefiting both sides.
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TRA explained that the training forms part of its wider taxpayer education strategy, which recognises that technology alone is not enough without proper understanding among users. As more businesses become formalised and digital reporting becomes standard, building digital skills is increasingly important for compliance and economic growth.
The authority encouraged all interested taxpayers to attend, describing the sessions as an opportunity to learn in an open and interactive environment. Participants will be able to ask questions, seek clarification, and share experiences directly with officials responsible for managing the system.
Experts say such initiatives reflect a growing global trend toward digital government, where public institutions use technology to improve service delivery and accountability. In Tanzania, the shift is seen as a key pillar in strengthening domestic revenue collection and supporting national development priorities.
The training programme is being coordinated by the authority’s taxpayer education unit and aligns with ongoing efforts to promote voluntary compliance and civic responsibility. As Tanzania continues to refine its digital systems, similar outreach activities are expected to be extended to other regions to ensure wider access.
Through continued engagement and education, the Tanzania Revenue Authority says it aims to create a more user-friendly tax environment, where compliance is driven by understanding rather than enforcement, ultimately contributing to sustainable economic development.
